FAQ

Common questions

Can't find your answer? Email hello@steech.ai.

Who is Steech AI for?
Independent fashion designers, ateliers, and small fashion brands anywhere in the world who need consistent, scroll-stopping imagery without the cost of a studio shoot every drop.
What does a generation cost?
On-model and print/fabric swap images are 4 credits each, a 360° ghost mannequin is 15, and a short video is 18. Admins can adjust pricing from settings.
What payment methods do you accept?
NGN via Korapay by default. Paystack is supported and can be enabled. USD pricing is on the roadmap.
Do credits expire?
Never. Use them now or six months from now — they stay in your wallet.
What happens if a generation fails?
Held credits are automatically refunded. Your wallet is whole within seconds.
Will the AI invent fabric I didn't show it?
No. The print-swap pillar is locked to your fabric library — only fabrics you upload can be applied.
Can I use the imagery commercially?
Yes. You own the output you generate.
How do I cancel a long-running job?
Open the Activity tray, find the job, and tap cancel. Held credits return immediately.
Can I export everything?
Email privacy@steech.ai. We'll send your full data export within 30 days.